Vs89 FAQ – All Your Questions, Answered

No. Under vs89's rules, each user may only register one account. If multiple accounts are found belonging to the same person, they may be suspended and any bonuses forfeited.

KYC verification is mandatory for large withdrawals. Upload a photo of your National ID or passport to complete the process. Verification is typically completed within 24 hours.

Click the "Forgot Password?" link on the login page. Enter your registered email or mobile number and we'll send you an OTP or reset link. Use it to set a new password.

To close your account, email support@vs89.click. Before doing so, make sure your wallet balance is zero. As part of responsible gambling, options for a temporary break or self-exclusion are also available.

vs89 supports Bangladesh's most popular mobile banking methods.

• BKash — the fastest and most popular option
• Nagad — Instant Processing
• Rocket (DBBL) — Reliable method
• Bank Transfer — for larger transactions

The minimum deposit at vs89 is just ৳500 — convenient for most bettors in Bangladesh. Certain deposit thresholds may apply to qualify for the welcome bonus; check the Bonus page for details.

Withdrawals are typically processed within 30 minutes to 24 hours. bKash and Nagad are the fastest options. First-time withdrawals may take slightly longer if KYC verification is pending.

Withdrawal limits depend on your account tier and verification status. Standard accounts can withdraw up to ৳50,000 per day. VIP members enjoy significantly higher limits.

Deposits typically arrive within 5–15 minutes. If it's been more than 30 minutes, email support@vs89.click with your transaction ID and a screenshot — our team will resolve it promptly.

vs89 offers an attractive welcome bonus on your first deposit. The bonus amount and terms may change from time to time. After registering, check the Bonus page for the latest offers.

After logging in, go to the "Voucher" section and enter your code in the designated field. If the code is valid, the bonus will be added to your wallet automatically. Each voucher code can only be used once.

Cashback is paid out on a weekly or monthly basis once you've reached a set wagering amount. Your cashback rate depends on your VIP tier — the higher your level, the more you earn.

Wagering requirements must be met before you can withdraw a bonus. Typically, you need to bet 5–10x the bonus amount to become eligible for withdrawal. The specific terms for each offer are listed on that offer's page.

VIP points are earned automatically on every bet. The more you wager, the more points you accumulate. Once you hit a set threshold, you advance to the next VIP tier and unlock exclusive benefits.

vs89 offers a wide range of sports markets.

• Cricket — all formats, including IPL, BPL, and World Cup
• Football — Premier League, Champions League
• Tennis, Badminton, Basketball
• E-Sports — CS:GO, DOTA 2
• Live Betting on All Major Sports

Live or in-play betting lets you place bets in real time while a match is in progress. Odds update moment to moment. Log in and head to the "Live" section to see all ongoing matches and bet whenever you like.

In most cases, bets cannot be cancelled once confirmed. However, in certain situations — such as a match cancellation or rescheduling — your stake will be refunded. See our Terms and Conditions for full details.

vs89 uses decimal odds format. Multiply your stake by the odds to get your total return. For example: ৳1,000 stake × 2.5 odds = ৳2,500 total return (৳1,500 profit). The platform automatically displays your potential winnings before you confirm a bet.

The minimum bet at vs89 is just ৳50 — ideal for new users who want to start out with lower risk. Higher limits are also available for high rollers and bigger bettors.

Yes. vs89 uses SSL encryption technology. All your personal information and financial transactions are fully encrypted, and we never share your data with third parties. See our Privacy Policy for full details.

Go to Account Settings and look for the 2FA option under the "Security" section. You can enable it via your mobile number or an authenticator app. Once active, you'll need to enter an OTP each time you log in, which significantly improves your account security.

Change your password immediately and notify us at support@vs89.click. Our support team will review your account and take the necessary steps. Never share your login credentials with anyone.

Yes, but only after identity verification. Submit a change request through Account Settings. For security reasons, this process may take a little time.

There are several ways to reach our support team.

• Email: support@vs89.click (24/7)
• Live Chat: Chat button at the bottom of the website
• FAQ Page: Quick Answers to Common Questions

Live chat typically responds within 5 minutes. Email support provides detailed replies within 24 hours. For urgent matters, live chat is your best option.

Yes. The vs89 support team can assist you in Bangla. Full Bangla-language support is available for users in Bangladesh — just write to us in Bangla via email or chat and we'll reply in kind.

Send a detailed description of your complaint to support@vs89.click, including the subject, date, and any relevant screenshots — this helps us resolve it faster. vs89 takes every complaint seriously and reviews each one thoroughly.