What Is Responsible Gaming and Why It Matters
Responsible gambling means betting in a way that stays enjoyable without negatively affecting your personal life, family, or finances. At vs89, we believe every player should know their limits and feel comfortable seeking help whenever they need it.
Online betting is growing in popularity across Bangladesh — and so is the risk of problem gambling. vs89 doesn't want any player to face financial or mental health difficulties, which is why we've built responsible gambling tools and information directly into the platform.
Remember — betting is entertainment, not a source of income. Before each session, ask yourself: "Am I playing for fun, or am I trying to chase my losses?" If it's the latter, that's your signal to stop.
Core Principles: Only bet what you can afford to lose — money that won't make a difference to your life either way. Never bet with borrowed money or funds you can't do without.
Recognising the Signs of Problem Gambling
It is not always easy to recognise when betting has gone too far. Watch out for these warning signs:
- Chasing losses by placing more bets to try to win back money.
- Spending more than your set gambling budget.
- Hiding your betting activity from family or friends.
- Feeling restless, irritable, or anxious when unable to gamble.
- Prioritising betting over daily responsibilities, family, or work.
- Borrowing money or selling assets to fund betting.
- Repeatedly trying to stop gambling but being unable to.
- Turning to betting to cope with stress or loneliness.
If you notice any of these signs in yourself: Reach out to the vs89 support team right away, or activate self-exclusion. Asking for help isn't a sign of weakness — it takes courage.
How to Set Limits
Vs89 lets you set your own gambling limits. Head to your account settings to activate any of the following:
Daily Limit
Set a maximum daily deposit limit that works for you.
Weekly Limit
Set a total betting budget for the week.
Monthly Limit
Deposits exceeding your set monthly limit will be blocked automatically.
Session Time
Set a time limit for how long you play in a single session.
Loss Limit
Your session will automatically end once you reach a set loss amount.
Cooling-Off
Take a break anywhere from 24 hours to 6 weeks.
How to set it up: Log in to your account → go to "Settings" → "Responsible Gambling" → and set your preferred limits. Lowering a limit is instant; raising one takes 24 hours.
Self-Exclusion — How It Works
Self-Exclusion is a feature that lets you lock yourself out of your own account for a set period of time. It's especially useful for anyone who feels they need a break from betting.
1
Make a Decision
Choose how long you'd like to take a break — 30 days, 90 days, 6 months, or 1 year.
2
Go to Settings
Go to Account Settings → Responsible Gambling → and select the Self-Exclusion option.
3
Confirm
Once confirmed, your account will be locked immediately.
4
Cool-Off Period
During this period, you won't receive any bonuses, promotions, or marketing messages.
5
Upon Expiry
Once the set period ends, you will need to actively reactivate your account — it does not resume automatically.
Immediate Self-Exclusion: If you feel the situation is serious, please contact support@vs89.clickdirectly by email. We'll close the account within 24 hours.
vs89's Commitment to Protecting Minors
Vs89 strictly prohibits account registration for anyone under 18. Age verification is mandatory at sign-up, and identity must be confirmed through a national ID or passport as part of the KYC process.
- Age verification and KYC are completed at the point of registration.
- Additional documentation may be requested for accounts flagged as suspicious.
- If a minor is identified, the account is closed immediately and any deposited funds are returned.
- Parents can report any account found to be registered under a minor's name.
To keep younger family members safe online, we recommend using parental control software. Password-protect your devices to prevent minors from accessing vs89 or any other betting site.