Vs89 Terms & Conditions – The Complete Guide for Members

General Terms & Conditions

Vs89 is an internationally licensed online gaming and Sports Betting platform. These terms and conditions have been prepared specifically for users in Bangladesh and govern the basis of your relationship with vs89.

By using vs89's services, you acknowledge and agree to the following:

• You are at least 18 years of age and legally eligible to use this service.
• You are using this platform of your own free will and with full awareness.
• Online betting is legal and permitted in your region.
• You have read and agree to comply with all clauses of these terms and conditions.
• You are not operating the account on behalf of or in the interest of any third party.

Account Registration & Verification

To become a member at vs89, you must register with accurate and complete information. Providing false or misleading details may result in account termination and forfeiture of deposited funds.

• Each individual may hold only one account. Multiple accounts are strictly prohibited.
• You must provide your correct name, date of birth, mobile number, and address at the time of registration.
• Vs89 may request a copy of your national ID or passport at any time for identity verification purposes.
• Keeping your account password confidential is entirely your responsibility.
• Sharing your password or account details with anyone else is strictly prohibited.
• If you suspect unauthorised access to your account, contact vs89 support immediately.

If vs89 determines that a user is operating multiple accounts, vs89 reserves the right to close all such accounts and void any associated bonuses.

Deposit & Withdrawal Rules

Vs89 supports deposits and withdrawals via a range of Bangladeshi payment methods, including bKash, Nagad, and Rocket. Please keep the following rules in mind:

• Only payment methods registered in your name may be used.
• Deposits or withdrawals through third parties are strictly prohibited.
• In the case of suspicious transactions, vs89 may place a hold on withdrawals until verification is completed.
• Deposited funds may not be withdrawn before bonus wagering requirements have been met.
• Complying with anti-money laundering regulations is a binding obligation for vs89.

Bonus & Promotion Terms and Conditions

Vs89 regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms, which are detailed on the bonus page.

• The welcome bonus is available to new members only and can be claimed once.
• Withdrawals are not permitted while a bonus is active and the wagering requirement has not been met.
• The wagering requirement for most bonuses is 10–30x the bonus amount.
• Bonuses are automatically cancelled upon expiry.
• Using multiple bonus accounts to claim bonuses will be treated as fraudulent activity.
• Vs89 reserves the right to modify or cancel any promotion without prior notice.
• Terms for reload bonuses, cashback, and free bets may vary.

Betting Rules

Before placing bets on vs89, please familiarise yourself with the rules below. These rules apply to all Sports Betting and casino games.

• Once a bet is confirmed, it cannot be cancelled unless vs89 expressly permits it under special circumstances.
• If an event is cancelled, all related bets will be automatically voided and funds will be returned.
• Vs89 reserves the right to void any bet placed with incorrect odds.
• Any evidence of match fixing or fraudulent betting will result in immediate account closure.
• Arbitrage betting or placing bets using automated software is strictly prohibited.
• Vs89 is not liable for disconnections that occur during live betting.

Vs89 sets maximum betting limits, which may vary by market and event. Special events such as the World Cup or IPL may carry different limits.

Responsible Gaming Policy

Vs89 has always believed in responsible betting. We want our members to see betting as a source of entertainment, not addiction.

• You can set daily, weekly, or monthly deposit limits on your own account.
• A cooling-off period (break) can be activated at any time.
• You may apply for temporary or permanent self-exclusion at any time.
• Our support team is ready to provide guidance and assistance with any gaming-related concerns.
• Parents and guardians are responsible for keeping minors away from gaming.

Privacy & Data Protection

Our Privacy Policy outlines in detail how your personal information is collected, stored, and used. The key points are summarized below:

• Information collected during registration and verification is used solely to provide vs89 services.
• Your information is never sold to third parties for advertising purposes.
• Information may be disclosed to authorities when required by legal obligation.
• You have the right to request correction or deletion of your personal information.
• Cookies and browsing data are used to enhance the user experience.

For more details, visit our Privacy Policy Read.

Account Suspension & Closure Policy

Vs89 may suspend or permanently close your account for any of the following reasons:

• Evidence of a Terms & Conditions violation or fraudulent activity.
• Operating multiple accounts.
• Failure to pass KYC verification or provision of false information.
• Money laundering or suspicious financial transactions.
• Use of betting software or bots.
• Harassment of other members or vs89 staff.

Dispute Resolution Process

If you have a dispute with vs89, please follow the steps below:

• Step 1: Reach out to our support team via live chat or email.
• Step 2: Submit a written complaint with a description of the issue and any supporting evidence.
• Step 3: vs89 will investigate and respond within 7 business days.
• Step 4: If the issue remains unresolved, a complaint may be submitted to the licensing authority.

Vs89 is committed to resolving every complaint honestly and transparently. Our goal is to ensure each member's issue is addressed quickly and fairly.

Changes to Terms & Conditions and Contact

Vs89 may update these Terms & Conditions at any time as needed. Members will be notified of major changes via email or SMS.

• Updated terms and conditions take effect from the date of publication.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• If you have any questions about the terms and conditions, please contact our support team.
• Although these Terms & Conditions are published in Bengali, they are governed by international law.