This Privacy Policy ("Policy") describes how your personal information is collected, used, and protected while using the vs89 platform. By using vs89, you are deemed to have agreed to this Policy.
01
Introduction & Scope
Vs89 is a trusted online Sports Betting and casino platform in Bangladesh. We believe your privacy is a fundamental right, and this policy governs how we collect and use your personal information.
This Privacy Policy applies to all vs89 services — the website, mobile app, and any associated platforms. If you disagree with any part of this policy, we recommend that you discontinue use of our services.
Our Privacy Policy has been developed in accordance with applicable Bangladesh law and international data protection standards. vs89 may update this policy from time to time, and members will be notified by email of any significant changes.
In plain terms: vs89 respects your trust. Your information is used solely to provide you with a better service.
02
Types of Data Collected
Vs89 collects several types of information from you, falling under two main categories:
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, NID |
KYC Verification & Legal Obligations |
| Contact Information |
Mobile, email, address |
Account Management & Support |
| Financial Information |
BKash/Nagad number, transaction history |
Payment Processing & Fraud Prevention |
| Technical Information |
IP Address, Browser & Device |
Security & Service Improvement |
| Usage |
Betting history, login times |
Personalized Experience |
Vs89 collects information automatically through registration forms, KYC verification, payment transactions, live chat, and website browsing. We only collect what is strictly necessary to deliver a safe and quality service.
03
How Your Information Is Used
Vs89 uses the information it collects for the following purposes:
- To complete account registration and identity verification.
- To process all financial transactions, including deposits and withdrawals.
- To personalize your betting experience and send you relevant offers.
- To prevent fraud, money laundering, and unauthorized access.
- To provide customer support and technical assistance.
- To monitor platform performance and security.
- To fulfill legal obligations and meet the requirements of regulatory authorities.
- To review usage patterns and ensure responsible gaming.
Important: vs89 never sells or rents your personal data to third parties for advertising purposes.
04
Who Your Information May Be Shared With
Vs89 may share your information with the following parties in limited circumstances and for specific reasons:
- Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — to complete transactions.
- KYC Service Providers: Authorized third parties who manage the identity verification process.
- Legal Authority: Government authorities when required by court order or legal obligation.
- Security Partners: Fraud detection and cybersecurity service providers.
- Licensing Authority: To maintain our gaming license as required.
All data sharing takes place under strict confidentiality agreements. Every organization we work with is required to uphold vs89's privacy standards.
Warning: vs89 does not share your data with advertisers, data brokers, or unrelated third-party businesses.
05
Cookies & Tracking Technologies
Vs89 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
- Essential Cookies: To maintain your login session and ensure security — these cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze site usage and drive improvements.
- Security Cookies: To detect fraud and bot activity.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
06
Data Protection Measures
Vs89 uses industry-standard technology and processes to keep your data secure:
- All data transmissions are protected with 256-bit SSL/TLS encryption.
- Passwords are stored using bcrypt hashing — never in plain readable form.
- AES-256 encryption for all data stored on our servers.
- Firewalls and intrusion detection systems to prevent unauthorized access.
- Regular third-party security audits and penetration testing.
- Strict data access controls and training for all staff.
- Data backup and disaster recovery planning.
In the Event of a Data Breach: In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
07
Your Data Rights
Vs89 fully recognizes and upholds the following rights regarding your personal data:
Right to Access
You have the right to request access to the information vs89 holds about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request the deletion of your data under certain conditions.
Right to Restrict Processing
You can request that the processing of your data be restricted in certain circumstances.
Right to Portability
You may request a copy of your data in a structured, portable format.
Right to Object
You may object to the use of your data for specific purposes.
To exercise these rights support@vs89.click— send us an email and we'll get back to you within 30 days.
08
Data Retention Period
Vs89 does not retain your data longer than necessary. Our general policy is as follows:
- Core account data is retained for as long as the account remains active.
- Upon account closure, data may be retained for up to 5 years to meet legal obligations.
- Transaction records are retained for up to 7 years in accordance with financial regulatory requirements.
- Support conversation records are deleted 1 year after the issue is resolved.
- Technical logs are generally deleted after 90 days.
- Expired KYC documents are securely destroyed 3 years after verification.
After the retention period, data is securely and permanently deleted to ensure it cannot be recovered.
09
Protection of Minors' Data
Vs89 strictly prohibits anyone under 18 from using the platform. We take special precautions to protect the privacy of minors:
- Age verification is carried out at the point of registration.
- Additional identity documents may be requested if there are any concerns.
- If data belonging to anyone under 18 is collected, it is immediately deleted and the account is closed.
- Parents or guardians may request the closure of any account created in their child's name.
To Parents & Guardians: If your child has been using vs89, please contact us immediately support@vs89.click— contact us and we'll take prompt action.